I have used my new phone and everything worked fine since today. When I play any things such as music, ringtones, calls, radio, videos on my BlackBerry Z10, the speaker is not working and I can’t hear any sound. I go to Setting and find everything is all the way up in the volume. However, try using the headset and it works fine. Is there a hardware issues or software bug?
I call the carrier and they let me reboot my phone. I restarte the phone it worked for two hour and then stopped working. I notice that it happens when several messages comes at once and the Z10 try to play tones for all or you are listening music. Try Soft Reset, removing the battery, wipeing the phone, but onthing fix the problem.
It seems like a software issue. I am disappointed with these glitches and the faulty speaker absolutely and finally go to store to replace the device. Are you having the same issues?